Tigercat and Onetrak proudly introduced the 6900 Horizontal Grinder to the Australian market last week. During a two-day event at Treescape Richlands in Brisbane, Queensland, customers had the exciting opportunity to witness this impressive machine in action. Onetrak, along with knowledgeable Tigercat representatives, showcased the innovative design and features of this powerful equipment.
We experienced an impressive turnout of customers from across Australia, all eager to discover the capabilities of this revolutionary machine. The weather on Thursday was splendid, with the sun shining and a refreshing breeze, perfect for capturing stunning videos and photographs. Although the second day was wet and cloudy, the rain held off for the presentations and demonstration. Each day featured a brief history of Tigercat and the journey to developing the 6900 Horizontal Grinder. This was followed by an in-depth walkthrough led by Tigercat's Product Specialist from the US Aaron Murray with 26 years’ experience working with Grinders, along with a Q&A session with our customers. The event culminated in the much-anticipated live demonstrations, where the 6900 was fed timber by a Hidromek HMK145 17-tonneexcavator, skillfully operated by Jason from Treescapes.
A big thank you to Treescapes for providing the venue and timber for processing and boy did we need a lot of timber as this machine munched its way through tonnes of timber over the two days. It was an excellent opportunity to interact directly with Tigercat representatives, customers and Onetrak sales and technical representatives. Nothing beats first-hand feedback and an exchange of ideas in a relaxed and welcoming setting. An enjoyable time was had over a BBQ lunch and drinks.
Tigercat is a Canadian company who started in 1992 and the owner Ken MacDonald branched out and wanted to build his own machines. Currently, they employ over 2,000 people and have 30,000 Tigercat machines operating in the market. Their history is rooted in a unique background, where they've developed machines designed to perform in some of the most challenging applications in the forestry sector.
All the steelwork and fabrication are completed in-house. “Everything you see here that's yellow and black is all our own; our own track frames and chassis for example.” States Glen Marley Australasian District Manager for Tigercat.
This specific unit is #53 since Tigercat started the Grinder company, and there are currently 55 units of this model working in the in the market already.
When it comes to supporting our Australian customers with this machine, Tigercat itself has four dedicated field staff members working full time in Australia. Combining this extraordinary commitment with Onetrak’s national network of fully equipment service facilities, field service trucks and parts professionals mean we have you covered.
Onetrak also had a large contingent of their team present for the week starting with the Aftersales and Product Support members flying in from all areas of Australia representing all 7 branch locations. Later in the week the Territory Sales Managers had the easy job of promoting such a well prepared and engineered Grinder to many customers.
The key message from Tigercat and Onetrak echoed to the many customers on site was we have some of the most comprehensive and experienced parts and service support in Australia to make sure the Tigercat 6900 Horizontal grinder is well supported to ensure our customers are successful.
The attendees provided positive feedback, noting their admiration for the well thought out details in the overall design and the robust performance and construction typical of the Tigercat brand. One customer from the Central Coast highlighted the convenience of operating certain hydraulic functions without needing the entire machine to be running, also remarking on the impressive throughput. Several customers also commented on how quiet the machine was, especially considering the volume of material it processed, and mentioned that dust production was minimal. Overall, the feedback on Tigercat's new 6900 Horizontal Grinder has been outstanding.
Following Thursday's activities, Onetrak hosted a delightful dinner to show appreciation for both customers and staff at the Charming Squire in Southbank. This venue brings to life the tale of the original charming rogue, James Squire. With its design that captures a sense of history and storytelling, an inventive menu, and a full selection of James Squire craft beers and ciders on tap. It was an ideal setting for laughter, storytelling, and connecting over shared interests. Oh, and the food was absolutely delicious!
If you have an interest in this machine, please reach out to Onetrak sales staff and they can run through its capabilities, plus provide video and photographs from the Demo days. Contact Onetrak on www.onetrak.com.au or phone 1300 727 520.