Onetrak
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AfterSales

Future-proof your assets and business with expert knowledge, care & advice.

Service

Whether you’re looking for fixed price services, urgent breakdown repairs or highly technical diagnosis skills Onetrak is here to answer the call.  We service all makes and models and can offer a wide range of trades and services. Contact us today.

Workshop facilities

Onetrak has a wide support network with workshop facilities in Victoria, Tasmania, Western Australia, South Australia, New South Wales and Queensland. Each workshop facility is equipped with multiple work bays and specialist tooling to accommodate our customers' machines and ensure the most efficient repair and diagnostic time possible. The Onetrak aftersales team has one focus; making sure that your asset is repaired efficiently and returned to you with minimal downtime. 

Field service

To be able to efficiently service our customers' machines on the job site we have a support network of over 50 fully equipped 4x4 field service vehicles. All of our technicians are factory trained and skilled to offer the best possible solution to keep your machines running.

Our field service capabilities include:
  • Periodic servicing and repairs to manufacturer's specification
  • In-field diagnostics and hydraulic tune-ups
  • Long-term on-site specialist labour hire
  • Air-conditioning and electrical repairs
  • Crushing and screening equipment repairs
  • Oil sampling and analysis
  • In-field welding

Our team members are qualified

  • Diesel mechanics
  • Workshop mechanics
  • Field service mechanics
  • Boiler makers/welders

Fabrication and welding

What started as a need to modify excavators to be able to work in tough forestry conditions has today grown into a diversified, well-resourced and capable group with expertise in manufacturing a variety of quality products on demand. Onetrak specialises in customisation of special build requirements from the ground up - no job is too big or too small. 

Examples of special-builds on offer:
  • Excavator attachments from buckets, rippers, shakers buckets etc.
  • Forestry modifications from cabin protection to over and under-body protection
  • Hydraulic thumb grabs and five finger demolition grabs
  • Crushing and screening equipment repairs
  • Specialty customised build to order fabrication

Undercarriage

Onetrak offers heavy undercarriage components from world renowned manufacturers. We are an authorised Berco dealer for Australia and also specialise in sourcing undercarriage components for all industries and applications.

We have tracks to suit:

  • Excavators up to 30 tonnes
  • Forestry machines (all brands)
  • Dressta, Dresser and International dozers
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